Shipping policy

Shipping Policy

Vastra Collection

At Vastra Collection, we are committed to delivering your favorite ethnic fashion products safely and on time. Please review our shipping policy below for details about order processing, delivery timelines, and shipping charges.

1. Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Once your order is processed and shipped, you will receive a shipping confirmation message/email with tracking details.

2. Delivery Time

Estimated delivery time depends on your location.

Standard Delivery Time:

  • Metro Cities: 3–5 business days

  • Other Cities & Towns: 4–7 business days

  • Remote Locations: 5–8 business days

Delivery times may vary during festivals, sales, or unexpected logistics delays.

3. Shipping Charges

We aim to keep shipping simple and affordable

  • A standard shipping charge may apply to orders below this amount.

Shipping charges (if applicable) will be displayed during checkout before completing your order.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.

You can track your order using the tracking link provided.

5. Delivery Partners

To ensure safe and timely delivery, we work with trusted courier partners across India.

6. Delivery Issues

If you experience any of the following issues:

  • Delay in delivery

  • Package not received

  • Incorrect delivery status

Please contact our support team, and we will assist you in resolving the issue.

7. Incorrect Address

Customers are responsible for providing the correct shipping address at checkout.

If an incorrect address is provided and the order is returned, additional shipping charges may apply for reshipping the order.

8. Damaged Package

If the package appears damaged or tampered with during delivery, please:

  • Do not accept the package

  • Contact our support team immediately

9. Contact Us

If you have any questions regarding shipping, please contact us:

Vastra Collection
Website: https://vastracollection.com